The global economy and the recent developments in IC technologies have significantly modified the business organization of enterprises and the way that they do business. New forms of organizations such as extended enterprises, networked enterprises, supply chain networks, etc., turn to appear and they are quickly adopted by most leading enterprises. The evolvement from single enterprise with a high vertical range of manufacture towards enterprise networks offers new business opportunities especially for small and medium enterprises that are usually more flexible than larger companies are. This edition of IESM aims to bring researchers and professionals from all industrial engineering and service sciences disciplines together to discuss issues and share their research and development results and experience. Authors are invited to submit their original and unpublished work. 


1. Original contributions are sought in the following topics :

  • Artificial Intelligence and its applications in industrial engineering
  • Customer service systems design and management
  • Cleaner and sustainable production systems and services
  • Project management
  • Data warehousing and data mining
  • Decision analysis and decision support systems
  • E-Services and Technologies for distributed manufacturing
  • Facilities design, planning, and layout
  • Heuristics and meta-heuristics for advanced manufacturing
  • Human factors and ergonomics
  • Human-computer interaction and cognitive engineering
  • Information systems and management
  • Health care systems
  • Service sciences management and engineering
  • Industrial engineering and systems management
  • Innovation management and entrepreneurship
  • Intelligent control, holonic and product-driven systems
  • Logistics, transportation, and distribution systems
  • Maintenance and reliability
  • Manufacturing executive systems and standards
  • Monitoring of manufacturing systems
  • Production planning and scheduling
  • Product life cycle management
  • Quality management
  • Supply chain design and performance evaluation 
  • Warehouse and inventory management 

2. Special sessions focusing on different research interests chaired by both scientists and industrials.

3. Student competition (sponsored scholarships)